77com Terms & Conditions

These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Player", "User", "you") and 77com ("77com", "we", "us", "our"), the operator of the online betting and casino platform accessible at https://77com.io ("Platform"). By accessing, registering on, or using the Platform in any way, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety.

77com operates an online betting and casino platform targeting adult players located in Bangladesh. The Platform provides sports betting markets including cricket, football, handball, and kabaddi; a live casino lobby featuring tables powered by Evolution Gaming, Ezugi, and Pragmatic Play Live; video slots from certified providers; and crash game titles. All account balances, transactions, and displayed amounts are denominated in Bangladeshi Taka (BDT).

This Agreement should be read in conjunction with the 77com Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of any conflict between this Agreement and any other document published on the Platform, this Agreement shall take precedence unless expressly stated otherwise.

77com reserves the right to modify, update, or replace these Terms & Conditions at any time. The most current version will always be published at https://77com.io/terms-conditions. Where changes are material, 77com will notify registered players by email to the address held on file. Your continued use of the Platform following publication of any amendment constitutes your acceptance of the revised Terms & Conditions.

To register and maintain an account on the 77com Platform, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. 77com strictly prohibits participation by individuals under the age of 21. Age verification is conducted as part of the Know Your Customer (KYC) process required before any withdrawal may be processed.
• You must be a natural person (not a corporation, trust, partnership, or other legal entity) acting on your own behalf.
• You must have the full legal capacity to enter into a binding agreement under the laws applicable to you.
• You must not be a resident of, or physically located in, any jurisdiction where online betting or casino activities are expressly prohibited by applicable law at the time of your use of the Platform.
• You must not be an employee, contractor, consultant, director, or officer of 77com or any of its affiliated entities, nor an immediate family member of such a person.

By registering an account, you represent and warrant that you meet all eligibility requirements listed above. 77com reserves the right to request documentary evidence of eligibility at any time and to suspend or permanently close any account where eligibility cannot be established to 77com's reasonable satisfaction.

Each individual is permitted to hold one (1) active account on the 77com Platform at any time. The creation of duplicate or multiple accounts by the same individual is strictly prohibited and may result in the immediate suspension of all associated accounts and the forfeiture of any pending bonuses or winnings.

Registration Requirements

When registering an account, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address, email address, and mobile number. You are obligated to keep this information up to date at all times. 77com will not be responsible for any losses arising from your failure to maintain accurate account information.

Know Your Customer (KYC) Verification

Before processing your first withdrawal, 77com requires completion of a KYC verification process. You will be required to provide:

• A valid government-issued photo identification document (National ID Card, Passport, or Driving Licence);
• Proof of residential address (utility bill, bank statement, or official correspondence dated within the last 90 days);
• Where applicable, proof of payment method ownership (screenshot of bKash, Nagad, or Rocket account registered in your name).

77com reserves the right to request additional documentation at any stage. Accounts where KYC cannot be completed to 77com's satisfaction may be restricted or permanently closed. Any balance in a closed unverified account will be handled in accordance with applicable anti-money-laundering obligations.

Account Security

You are solely responsible for maintaining the confidentiality of your 77com username and password. You must not share your login credentials with any third party. If you become aware of any unauthorised access to your account, you must notify 77com immediately at [email protected]. 77com will not be liable for losses resulting from unauthorised access caused by your failure to safeguard your credentials.

All financial transactions on the 77com Platform are conducted in Bangladeshi Taka (BDT). The following payment methods are currently supported for deposits and withdrawals: bKash, Nagad, Rocket, and Upay. Availability of specific payment methods may change from time to time; the current list is always displayed in the cashier section of your account.

Deposits

• Minimum deposit: ৳200.
• Deposits are credited to your 77com account balance in real time following successful confirmation from the payment provider.
• 77com does not charge a fee for standard deposits; however, your mobile financial service provider may apply its own transaction charges.
• Deposits must be made from a payment account registered in your own name. Third-party deposits are not permitted.

Withdrawals

• Minimum withdrawal: ৳500.
• Withdrawals are processed within 2 to 24 hours following approval, subject to completion of KYC verification.
• Withdrawals may only be made to a payment account registered in the same name as your 77com account.
• 77com reserves the right to request additional verification before processing any withdrawal that triggers internal risk or AML checks.
• Withdrawal of bonus funds is subject to the wagering requirements applicable to each bonus.

77com offers various bonuses and promotional offers to eligible players, including welcome bonuses, reload bonuses, free bet credits, and seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the following general terms, supplemented by the specific terms stated at the time each offer is communicated.

• Wagering Requirements: All bonus funds must be wagered at least the number of times specified in the applicable offer terms before any withdrawal of bonus funds or associated winnings may be requested. The standard wagering requirement is 30x the bonus amount unless otherwise stated.
• Eligibility: Bonuses are available to eligible players only. 77com reserves the right to determine eligibility at its sole discretion. A player who holds multiple accounts or who has previously self-excluded is not eligible for bonuses.
• Expiry: Bonus funds and associated wagering requirements must be completed within the validity period stated in the offer. Unused bonus funds and incomplete wagering requirements will expire and be removed from your account upon expiry of the validity period.
• Game Contribution: Not all games contribute equally to wagering requirements. Sports betting and slots typically contribute 100%; live casino games may contribute a lower percentage. Specific contribution rates are stated in each offer's terms.
• Abuse: Any attempt to exploit bonuses through low-risk hedging strategies, arbitrage, or coordinated play across multiple accounts will result in the voiding of all associated bonuses and may result in permanent account closure.

77com reserves the right to withdraw, modify, or cancel any bonus or promotional offer at any time. Where a bonus is withdrawn or cancelled after it has been credited to a player's account, 77com will provide reasonable notice where practicable.

By placing any bet or wager on the 77com Platform, you agree to the specific rules applicable to that bet type. The following general rules apply across all betting products:

• Bets are accepted at the odds displayed at the time of bet confirmation. Once a bet is confirmed and a bet slip reference number is issued, the bet is binding and cannot be reversed by the player.
• 77com reserves the right to limit bet sizes, restrict markets, or refuse bets from any player at its sole discretion and without obligation to provide a reason.
• In the event of an obvious pricing error, 77com reserves the right to void affected bets and refund stakes. Players may not exploit manifest errors; any winnings derived from an obvious error are void.
• For sports betting, the outcome of all settled markets is determined by reference to official competition results as published by the relevant governing body (e.g., ICC for cricket, FIFA for football). In the event of a dispute, the governing body's ruling is final.
• For live casino games, the outcome determined by the live dealer and confirmed on-screen is the final result. Technical disconnections occurring after a bet is placed do not entitle the player to a refund unless the game itself suffered a verified technical failure on 77com's infrastructure.
• Maximum winnings per single bet may be subject to limits. Current maximum payout limits are displayed in the relevant betting section of the Platform.

The following activities are strictly prohibited on the 77com Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of balances, and where applicable, reporting to law enforcement authorities:

• Fraud: Any form of fraudulent activity, including providing false registration information, using stolen payment credentials, or attempting to manipulate game or betting outcomes.
• Money Laundering: Using the Platform to deposit, transfer, or withdraw funds derived from illegal activity, or structuring transactions to conceal the origin of funds.
• Collusion: Coordinating with other players to gain an unfair advantage in any game or betting market.
• Automated Software: Using bots, scripts, artificial intelligence tools, or any automated system to interact with the Platform in place of genuine human play.
• Exploitation of Errors: Knowingly taking advantage of software bugs, pricing errors, or system vulnerabilities to generate winnings beyond normal play.
• Multiple Accounts: Registering or operating more than one account for the purpose of obtaining additional bonuses or circumventing account restrictions.
• Third-Party Play: Accessing or operating another player's account, or permitting a third party to access or operate your account.

All content on the 77com Platform, including but not limited to text, graphics, logos, icons, images, game interfaces, software, and the overall layout and design, is the property of 77com or its licensed content providers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms & Conditions. This licence does not permit you to:

• Copy, reproduce, distribute, or publicly display any part of the Platform;
• Reverse-engineer, decompile, or disassemble any software forming part of the Platform;
• Use any automated scraping, crawling, or data-extraction tool against the Platform;
• Modify or create derivative works based on any Platform content.

Any use of 77com's intellectual property beyond the scope of the licence granted above requires prior written authorisation from 77com. Unauthorised use may give rise to claims for damages and other legal remedies.

77com collects, processes, stores, and uses your personal data in accordance with its Privacy Policy, which is available at https://77com.io/privacy-policy and is incorporated into these Terms & Conditions by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

In summary, 77com collects personal data including identity documents, contact information, financial transaction records, and device/session data for the purposes of account management, KYC compliance, fraud prevention, AML obligations, customer support, and marketing communications (where consent has been given). 77com does not sell personal data to unaffiliated third parties.

You have the right to access, correct, or request deletion of your personal data by contacting [email protected]. Certain data may be retained for a minimum period to satisfy regulatory and AML obligations even following account closure.

77com is committed to promoting responsible gaming. The Platform is intended to be a source of entertainment for adults. 77com provides the following responsible gaming tools, accessible from within your account dashboard following login:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending. Limit reductions take effect immediately; limit increases are subject to a 24-hour cooling-off period.
• Session Time Alerts: Configure alerts to notify you when you have been logged in for a continuous period you specify.
• Cooling-Off Period: Temporarily suspend your account for a period of your choosing (24 hours up to 6 weeks) without permanent closure.
• Self-Exclusion: Permanently exclude your account from the Platform. Self-exclusion requests take effect within 24 hours. Once excluded, your account cannot be reopened for a minimum period of six months. During exclusion, you will be removed from all marketing communications.

If you believe gambling is becoming a problem for you or someone you know, please contact 77com's support team immediately at [email protected] for guidance. We take all such requests seriously and will act promptly to assist. We also encourage players to seek independent professional help where appropriate.

Full details of 77com's responsible gaming practices are available at https://77com.io/responsible-gaming.

To the fullest extent permitted by applicable law, 77com, its officers, directors, employees, contractors, and licensors shall not be liable for any loss or damage of any kind arising from your use of the Platform, including but not limited to:

• Loss of winnings, profits, revenue, or data;
• Indirect, incidental, special, consequential, or punitive damages;
• Interruptions to the Platform caused by maintenance, technical faults, internet outages, or events beyond 77com's reasonable control;
• Loss resulting from your failure to secure your account credentials;
• Any reliance placed on the accuracy of odds, statistics, or other information displayed on the Platform.

The Platform is provided on an "as is" and "as available" basis. 77com makes no warranty, express or implied, that the Platform will be error-free, uninterrupted, or free from viruses or other harmful components. 77com will use commercially reasonable efforts to maintain Platform availability and to resolve technical issues promptly.

Closure by You: You may close your account at any time by contacting 77com's support team at [email protected]. Prior to closure, any real-money balance (net of applicable bonus amounts subject to incomplete wagering requirements) will be returned to you via your registered payment method, subject to completion of KYC where not already completed.

Suspension or Closure by 77com: 77com reserves the right to suspend, restrict, or permanently close any account, at its sole discretion and with or without prior notice, where:

• There is reasonable suspicion of fraud, money laundering, or other prohibited conduct;
• The player is found to be ineligible (e.g., under 21 years of age);
• The player holds duplicate accounts;
• The player has breached any provision of these Terms & Conditions;
• Regulatory, legal, or compliance obligations require such action.

Where an account is closed by 77com due to confirmed breach of these terms, 77com reserves the right to retain any balance in the account as liquidated damages. Where an account is closed for reasons unrelated to player fault, any real-money balance will be returned within a reasonable period.

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws applicable to the operation of the 77com Platform. In the event of a dispute between you and 77com, both parties agree to first attempt to resolve the matter through good-faith negotiation.

To raise a formal complaint, please contact 77com's support team at [email protected], clearly describing the nature of the dispute. 77com will acknowledge your complaint within 48 hours (Bangladesh Standard Time, UTC+6) and aim to provide a substantive response within 14 business days.

If a dispute cannot be resolved through direct negotiation, both parties agree to submit to a mutually agreed alternative dispute resolution process before initiating any formal legal proceedings. Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.

If you have any questions about these Terms & Conditions, wish to submit a complaint, or require assistance with any aspect of your 77com account, please contact our support team using the details below.

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Time: Live chat under 3 minutes during peak BST hours; email within 48 hours
• Language: English

When contacting support regarding a specific account issue or dispute, please include your registered username, the email address on your account, and a clear description of the matter so that our team can assist you as efficiently as possible.